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Background
Dispute Resolution

Dispute Resolution Centre

Agrocityhub acts as a neutral technology facilitator to help resolve transaction disputes fairly. We are not a party to any underlying transaction.

01

Submit Dispute

File a dispute with details and evidence within the allowed window. All claims must include verifiable evidence such as photos, videos, and delivery documentation.

02

Review & Mediation

Agrocityhub reviews submitted evidence from both parties as a neutral technology facilitator. Additional documentation may be requested.

03

Decision

A resolution is issued based on submitted evidence. Payment release is adjusted or refunded accordingly. Decisions are made in good faith and do not override your legal rights.

File a Dispute

All fields marked * are required. Claims must be supported by verifiable evidence.

Filing a false dispute may result in account suspension and reporting to relevant authorities. Agrocityhub reserves the right to investigate and take corrective action. Ensure all information is accurate and evidence is genuine.

Need direct assistance?

Our support team reviews all disputes within 24–48 hours.

Email Support →