Privacy Policy
Effective Date: To Be Announced · NDPR & GDPR Compliant · Opsonet Smart Technologies LTD
Introduction
Agrocityhub (operated by Opsonet Smart Technologies LTD) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the Nigeria Data Protection Regulation (NDPR), GDPR, and applicable laws.
Information We Collect
Personal Information
- Full name
- Phone number
- Email address
- Business details
- Government-issued ID (for KYC)
Transaction Data
- Purchase and sales history
- Payment details and methods
- Order and dispute records
Technical Data
- IP address
- Device and browser information
- Platform usage analytics
How We Use Your Data
- Provide, operate, and improve our services
- Facilitate transactions securely via licensed payment providers
- Verify your identity (KYC/AML/CTF compliance)
- Send important communications and platform updates
- Prevent fraud, money laundering, and unauthorized activity
- Comply with legal and regulatory obligations
Data Sharing
Your data may be shared with trusted third parties including licensed payment processors, logistics partners, regulatory authorities, KYC verification providers, and service providers who support platform operations. Agrocityhub does not sell your personal data to any third party.
Data Security
- End-to-end encryption for sensitive data
- Secure servers with restricted access control
- Regular security audits and monitoring
- Access controls limiting data to authorized personnel only
Data Retention
Your data is retained for as long as your account is active or as required by applicable law, including AML/CTF record-keeping obligations. Upon account deletion, we will remove your personal data unless legal or regulatory obligations require otherwise.
Your Rights
- Right to access your personal data
- Right to correct inaccurate information
- Right to request deletion of your data (subject to legal obligations)
- Right to opt out of marketing communications
- Right to lodge a complaint with the relevant data protection authority
Cookies
We use cookies to enhance your browsing experience, remember preferences, and gather platform analytics. You can control cookie settings through your browser. Disabling cookies may affect some platform features.
Third-Party Links
Our platform may contain links to third-party websites, including payment processors and logistics providers. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies independently.
Children's Privacy
Agrocityhub is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with data, please contact us immediately.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in law, regulation, or platform operations. We will notify users of significant changes via email or platform notification. Continued use of the platform after updates constitutes acceptance of the revised policy.