Terms of Use
Effective Date: To Be Announced · Operated by Opsonet Smart Technologies LTD
Introduction
Welcome to Agrocityhub ("Platform"), operated by Opsonet Smart Technologies LTD ("Company," "we," "us," or "our"). Agrocityhub is a digital marketplace connecting farmers, suppliers, investors, and buyers across Nigeria, Africa, and globally. By accessing or using Agrocityhub, you agree to comply with and be bound by these Terms of Use. Please read them carefully before using the platform. Agrocityhub is a technology platform only — it is not a bank, licensed escrow provider, payment processor, logistics company, or financial institution.
Eligibility
- You must be at least 18 years old to use this platform.
- You confirm that all information provided is accurate, complete, and up-to-date.
- Businesses must provide valid registration, tax, and compliance documentation where required.
- Users must not be subject to any legal prohibition from transacting on the platform.
Services Provided
Agrocityhub provides the following core services:
- Buying and selling of agricultural products
- Agro-investment opportunities
- Logistics and supply chain connections
- Smart technology integrations (IoT, tracking, remote farm management)
- Transaction protection facilitation (not licensed escrow)
Agrocityhub does not directly own, store, or control all products listed by users and does not take ownership or possession of listed goods.
User Responsibilities
You agree to:
- Provide truthful, accurate, and non-misleading information
- Use the platform in compliance with all applicable laws
- Avoid fraud, misrepresentation, or deceptive practices
- Respect other users and platform staff
Prohibited Activities
- Listing, selling, or distributing illegal, restricted, or GMO-labelled agricultural products without proper certification
- Price manipulation or collusion
- Unauthorized data scraping, hacking, or platform interference
- Money laundering or illicit financing activities
- Violating import/export or trade regulations
Account Security
- Users are solely responsible for safeguarding login credentials
- All activities conducted under your account are your responsibility
- You must notify us immediately upon discovering any unauthorized account access
- We may suspend or terminate accounts for security breaches or policy violations
Transactions & Payments
- Agrocityhub facilitates transactions via licensed third-party payment providers
- A service or transaction facilitation fee may apply and will be disclosed prior to payment completion
- Agrocityhub does not guarantee the outcome of any transaction
- We reserve the right to delay, block, or conditionally release payments for fraud prevention or compliance purposes
Transaction Protection & Disputes
- Agrocityhub provides a transaction protection system as a risk-reduction facilitation tool only — not a licensed escrow service
- Funds are not held in a dedicated escrow account; Agrocityhub is not a custodian, trustee, or fiduciary
- Payment release occurs upon buyer delivery confirmation or automatically after 3–7 days post-delivery with no active dispute
- Disputes must be reported within the defined protection window for each product category
- Agrocityhub acts as a neutral technology facilitator and does not guarantee dispute outcomes
- Decisions are made in good faith based on submitted evidence and do not override users' legal rights under applicable law
KYC / AML Compliance
- Users engaging in high-value transactions, seller accounts, and investment activities may be required to complete identity verification
- We reserve the right to monitor transactions for AML and CTF compliance
- Non-compliance with KYC requirements may result in account restriction or suspension
- All KYC data is handled in accordance with the NDPR and applicable data protection laws
Intellectual Property
- All platform assets, branding, and technology belong to Agrocityhub or its licensors
- Users retain ownership of content they upload but grant Agrocityhub a non-exclusive licence to display, distribute, and promote such content on the platform
- Users must not reproduce, redistribute, or commercially exploit platform content without written consent
Limitation of Liability
Agrocityhub is not liable for:
- Losses arising from user-to-user transaction disputes
- Product quality, description accuracy, or delivery failures
- Platform downtime, technical errors, or cybersecurity incidents beyond our reasonable control
- Actions of third-party payment processors or logistics providers
- Events of force majeure including natural disasters, pandemics, armed conflict, or supply chain disruptions
Use of the platform is at your own risk. To the fullest extent permitted by law, Agrocityhub's aggregate liability is limited to the service fees paid by you in the preceding 3 months.
Termination
We may suspend or terminate access without prior notice and remove content that violates these Terms, applicable law, or our Acceptable Use Policy. Users may close their accounts at any time subject to settling any outstanding obligations.
Governing Law
These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes arising shall be subject to the jurisdiction of Nigerian courts unless otherwise agreed in writing.
Changes to Terms
We may update these Terms at any time to reflect changes in law, regulation, or platform operations. Continued use of the platform following notification of updated Terms constitutes your acceptance.